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Managing the
Middle Management

A practical guide to organizational success through
science-led engagement strategies for managers.


Real-world insights, rooted in people science

45 %

Influence of manager attributes in variance of engagement score

58 %

Employees would rather trust a stranger over their own manager

8 %

Spike in employees under Gen Z managers thinking about quitting

Co-created with insights from 8 HR leaders

Bhavana Kandari
Dudi Arisandi


Krupa NS


Naveen Janjirala

TVS Motor Company

Rashmi Priya

IIFL Home Loans

Sonali Chatterjee


Dr. Vandana G

Delhi University

Vikas M

Biocon Biologics

What’s Inside?

5 key findings to elevate manager experience and effectiveness in 2024
Challenges and actionable insights for three unique manager cohorts
Real-world examples, success stories, and recommendations from top HR leaders

HR leaders speak

The manager is a spokesperson of the organization to the employee. If the manager is able to assure employees that he/she will be taking care of the employee, then that’s half the problem solved.

Rashmi Priya
Head of Human Resources, IIFL Home Loans

To keep supporting women, we must create a work environment with ample flexibility, empathy, and orientation around the various life stages that women go through. They should not be forced to make a choice.

Sonali Chatterjee
Dy. President and Head - People, Performance and Culture, Aon

We are not ready to work with Gen Zs. Our practices and policies are not suited for them. And if you ask me, that is one of the biggest challenges that is steering us and we haven't really done much about it.

Vikas Maheshwary
Global HR Transformation, Biocon Biologics

Get backstage access to unlock manager EX in 2024