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Experience the power of conversational AI with Amber

Resolve Employee Queries
Before They Become Tickets

Amber agentic AI gives instant, contextual, and reliable answers to policy and process related questions with accuracy.

Amber in 90 seconds

Trusted by more than 330+ CHROs

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90%

response rate on surveys

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"Amber is like our extended HR"

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"Agentic AI paired with human empathy"

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8 yr

journey of using
AI in HR

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500K

EX datapoints from Amber

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98%

queries answered using AI

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"Amber is a CFO-led investment"

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Deliver instant and accurate answers to employees with AI

Personalization

Keep conversations relevant

Amber remembers the employee’s role and previous queries, tailoring responses so every answer feels personal and on point.

Documents

Search for answers
across formats

From SOPs and PDFs to PPTs, images, videos, and the employee directory, Amber searches across every resource, ensuring employees get the accurate information quickly, every time.

Trusted Sources

Build trust and clarity

Each response links to the authoritative source of truth, helping employees feel confident they’re following official policies, processes, and guidelines without second-guessing.

Follow-up Questions

Guide employees
to clarity

Amber recommends follow-up questions and next actions, nudging employees toward complete understanding and resolution without unnecessary back-and-forth or frustration.

Automation - Enterprise Search
Automation - Enterprise Search -Personalization
Automation - Enterprise Search -Documents
Automation - Enterprise Search -Trusted Sources
Automation - Enterprise Search -Follow-up Questions
Enterprise Search

Deliver instant answers

Employees ask questions in plain language, like “How many sick leaves are left?”, and Amber provides accurate, contextual responses in seconds, reducing confusion and wait times.

Automation - Enterprise Search
Personalization

Keep conversations relevant

Amber remembers the employee’s role and previous queries, tailoring responses so every answer feels personal and on point.

Automation - Enterprise Search -Personalization
Documents

Search for answers
across formats

From SOPs and PDFs to PPTs, images, videos, and the employee directory, Amber searches across every resource, ensuring employees get the accurate information quickly, every time.

Automation - Enterprise Search -Documents
Trusted Sources

Build trust and clarity

Each response links to the authoritative source of truth, helping employees feel confident they’re following official policies, processes, and guidelines without second-guessing.

Automation - Enterprise Search -Trusted Sources
Follow-up Questions

Guide employees
to clarity

Amber recommends follow-up questions and next actions, nudging employees toward complete understanding and resolution without unnecessary back-and-forth or frustration.

Automation - Enterprise Search -Follow-up Questions

CHRO Success Stories

"The Wonder Woman Council is an output of how we've heard women and it into a 12-month program."

Dhanshreee Thakkar,
Head HR & Distribution Training

“Our engagement score stands at 84, and we've been able to automate 98% queries with AI.”

Priti Shetty,
Chief People Officer

"Employee Experience is not just a tagline, but something employees can feel on the ground."

Dudi Arisandi,
Chief People Officer

Designed for scale. Built for impact.

Security

Compliant with GDPR, SOC2,
ISO 27001 & more

Languages

Multilingual support across
34 languages

Integrations

Connected with everyday HR
workflow tools

Frequently Asked Questions

What types of employee queries can Amber resolve instantly?

Amber can handle queries about policies, leaves, benefits, performance bonuses, reimbursements, and more across chat channels like Slack, MS Teams, WhatsApp, and web app. With over 98% accuracy, she delivers context-specific, role-personalized answers.

How does Amber understand plain language queries?

Amber is powered by Natural Language Understanding (NLU) and trained on millions of conversations. She understands informal, human language and contextual cues to deliver precise answers.


How do employees know if Amber’s answers are accurate?

Amber always links back to the source (like HRIS, policy docs, or knowledge base) so employees know the information is reliable and updated.

Can Amber personalize answers for different roles or locations?

Yes. Amber uses role, grade, location, past queries, and other HRMS data to personalize answers. For example, a travel allowance for a Grade 6 manager in Seattle will be different from a Grade 3 analyst in Pune.


What sources does Amber refer to for her answers?

Amber links responses to trusted documents (PDFs, PPTs, SOPs to employee handbooks, and videos), making it easy for employees to verify the source of truth.


What happens if an employee asks a vague or incomplete question?

Amber uses AI to suggest follow-up questions and guide employees to clarity. For example, if someone asks “medical cover?”, Amber may suggest: “Do you want to know about the claim process, adding dependents, or in-network hospitals?”


Which platforms does Amber integrate with?

Amber works across MS Teams, Slack, WhatsApp, Web, and integrates with HRMS platforms like Darwinbox, SAP SuccessFactors, Workday, etc., using open APIs.


Can Amber handle multiple languages?

Yes. Amber supports 100+ languages and can switch contextually to ensure employee comfort and clarity.