Trusted by more than 330+ CHROs
90%
response rate on surveys
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"Amber is like our extended HR"
8 yr
journey of using
AI in HR
500K
EX datapoints from Amber
98%
queries answered using AI
"Amber is a CFO-led investment"
Get a unified view of query and workflow automation
Get automation insights in real-time
Data lives in silos. HR leaders need clarity. Amber unifies adoption, load, and resolution data across all support channels, delivering one dashboard that drives decisions at scale.
Track Amber’s accuracy
and effectiveness
Employees ask. Amber answers. But how well? Measures resolution rate, deflection, and eSAT in one place, so you know when Amber is resolving, routing, and improving.
Turn agent data into coaching insights
Individual agents juggle SLAs, tickets, and employee expectations. Amber captures FRTs, response times, and resolution trends, so you can coach, calibrate, and improve without manual tracking.
Forecast support needs before bottlenecks hit
Support loads spike across businesses, departments, and hours. Amber identifies trends using cohort and time-of-day heatmaps, so HR to forecast needs and scale support before bottlenecks occur.
Measure hours gained from using Agentic AI
Manual tracking slows HR. Repeat queries drain time. Amber quantifies the hours saved through instant answers and automated workflows, enabling leaders to see the real impact of Agentic AI.
Get automation insights in real-time
Data lives in silos. HR leaders need clarity. Amber unifies adoption, load, and resolution data across all support channels, delivering one dashboard that drives decisions at scale.
Track Amber’s accuracy
and effectiveness
Employees ask. Amber answers. But how well? Measures resolution rate, deflection, and eSAT in one place, so you know when Amber is resolving, routing, and improving.
Turn agent data into coaching insights
Individual agents juggle SLAs, tickets, and employee expectations. Amber captures FRTs, response times, and resolution trends, so you can coach, calibrate, and improve without manual tracking.
Forecast support needs before bottlenecks hit
Support loads spike across businesses, departments, and hours. Amber identifies trends using cohort and time-of-day heatmaps, so HR to forecast needs and scale support before bottlenecks occur.
Measure hours gained from using Agentic AI
Manual tracking slows HR. Repeat queries drain time. Amber quantifies the hours saved through instant answers and automated workflows, enabling leaders to see the real impact of Agentic AI.
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"The Wonder Woman Council is an output of how we've heard women and it into a 12-month program."
Head HR & Distribution Training
“Our engagement score stands at 84, and we've been able to automate 98% queries with AI.”
Chief People Officer
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"Employee Experience is not just a tagline, but something employees can feel on the ground."
Chief People Officer