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Loved and trusted by 250+ organisations and 700,000+ employees

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Chatbots vs Conversational AI bots: What’s the difference?

Many use the terms chatbots & conversational AI bots synonymously. They both are bots that ask/answer queries. The difference lies in the impact of what they ask or how they respond to your employees.

A chatbot communicates through pre-set rules, i.e., If the employee says ‘X,’ the bot responds ‘Y.’ More like an automated phone menu, the employee has to make a series of choices to get the answer they sought.

While on the other hand, a GPT-3 conversational-AI bot is powered by machine learning, & natural language processing to understand employee intent and form empathetic, personalized responses.

Supercharge employee engagement with AI

Intuitive & empathetic, streamline all your employee conversations under one roof &
engage them better with a conversational AI bot.

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Automate gruntwork

Automate employee feedback collection

Auto-trigger conversational surveys across all milestones across the employee lifecycle to engage your employees at the right time, with the right questions.

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Actionable feedback

Prompt honest feedback

Trained & designed to replicate human interactions, a conversational AI bot creates a safe space for your employees to share actionable feedback at every employee milestone.

 

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Answers queries in real-time

Deliver instant employee support

Allow employees to access information when & where they need it. A conversational AI bot is available 24*7, answers queries in real-time, and improves employee productivity.

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Automating repetitive tasks

Save HRBP bandwidth

Cut back the burden on HR by automating repetitive tasks like sharing surveys, answering FAQs, or reviewing responses to uncover insights with a conversational AI bot.

 

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Continuous engagement

Cultivate high-performing teams

From AI-powered onboarding to continuous engagement, a conversational chatbot helps you build a great place to work & inspire your employees to do their best work.

More than just an AI bot
Amber is your
Chief Officer

Amber combines the power of conversational-AI, an in-house NLP engine and machine learning to understand intent, respond with empathy, remember the entire conversation history, run sentiment analysis, uncover turnover indicators, trigger alerts and more.

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Amber as your conversational AI bot

Replicate human interactions to collect honest feedback that will help you build a great place of work for your employees.

Personalized employee conversations
 From acknowledging responses within the chat flow to adding personalized media, engage your employees individually with Amber’s AI-powered Chat Engine.From acknowledging responses within the chat flow to adding personalized media, engage your employees individually with Amber’s AI-powered Chat Engine.From acknowledging responses within the chat flow to adding personalized media, engage your employees individually with Amber’s AI-powered Chat Engine.

From acknowledging responses within the chat flow to adding personalized media, engage your employees individually with Amber’s AI-powered Chat Engine.

Sentiment analysis

Amber continuously tracks employee behavior across the conversations to identify signs of disengagement and alert the right manager in real time.

AI-Automation
From automating repetitive query answering to providing personalized guidance, boost employee productivity with a conversational AI-powered help desk bot.
AI action planning

From auto-summarizing survey responses highlighting key insights to creating feedback acknowledgment emails and Action plan templates, act on feedback seamlessly!

Keyword alerts

Set up alerts for any keyword you need to be tracked in your employee chats to track employee trends, patterns and improve engagement proactively.

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It’s how strategic people leaders built their winning culture

60+

Countries

250+

Organisations

700k+

Employees

"40% employees think that Amber is for real. She [Amber] genuinely becomes a way of interacting at scale."

Ankur Warikoo, Founder & CEO

“Amber has personally help me counsel several people with a range of issues that they would have otherwise had no one to talk to about.”

Mark Heap, CEO

“People are comfortable talking to Amber; they are comfortable sharing their thoughts and what they are going through.”

Rohit Sandal, CHRO

Our customers and their employees love Amber!

We are certain you will too.

4.7/5
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Build conversations. Not automated responses.

Book a free personalized demo now!