We are certain you will too.
Choose to be an EX champion
Pick a plan that fits your team & business. We scale with you.
Leaders of your industry trust inFeedo
11,000+
Hours Saved
37X
ROI
16,000+
at-risk employees retained
Engagement
Amber's Reachouts
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Lifecycle or Pulse | ||
Anonymous Bat
Deploy Anounymous Bat, Amber’s digital colleague, who is available 24x7 as your ombudsperson to handle highly sensitive issues discreetly |
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Multiple Languages
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Turnover Intent - PTM
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Daily Insights
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Advanced Filters
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5 | ||
Heat Maps
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5 | ||
TextSens
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1 | ||
Executive Dashboards
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Executive only | ||
Employee Watchlists
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1 | 3 | |
Custom Data Requests
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Advanced Analytics
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Amber's Reachouts
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Helpdesk
FAQ Automation
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Add on | Add on | |
Smart Handoff
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Add on | Add on | |
eSAT
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-- | Add on | |
Workflows
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-- | Add on | |
Anouncements
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Signals
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Platform
Automated 1:1 Meeting
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Documentation Tracking
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Export Raw Data
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Self Service User Access
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Single Sign On (SSO)
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Communication Channels
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Email + Slack + Whatsapp | Email + Slack + Whatsapp+ $ | |
HRMS Integration
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Basic | Basic + Custom($) | |
Employee Cohorts
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2 | 5 | |
Multiple Views
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Save Views
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SFTP Data Transfer
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Sensitive Word Alert
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API
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Group Company Account
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Support
Project Planning & Review
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Documentation | Onboarding Manager | Sr. Onboarding Manager |
Best Practice Implementation
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Documentation | 1 Pre Survey | 1 Pre Survey |
Question Bank Consultation
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Documentation | 2 + Extra ($) | 5 + Extra ($) |
Action Planning & Consulting
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Documentation | Quarterly Review | Monthly Review |
Template Upgrades
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Product Training
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Webinar + Videos | 2 personalized per month | 4 personalized per month |
Support
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Email + Chat | Email + Chat | Email + Chat |
Post Survey Question Bank
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-- | Once every 6 months | Once every 3 months |
Customer Success Manager
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-- | Dedicated CSM | Dedicated Sr. CSM |
Advanced Reporting
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-- | $ | |
Questionnaire changes
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Frequently Asked Questions
Who is Amber?
Amber is an AI-powered conversational EX bot who chats with employees and helps HR leaders hire and retain top talent, and build memorable employee journeys through real-time pulse and actionable insights.
Why would employees talk to a bot?
Amber is highly trained in sentiment analysis and deep learning to communicate in a human way such that it inspires trust and builds a connection. The data she collects is confidential and used solely to help employees in distress. The employees are provided with a link to Amber's 'trust statement' right at the beginning of the conversation, so they know exactly who in the organization has access to their otherwise confidential feedback.
Are employees honest/responsive?
Establishing trust at the workplace is essential and a neutral platform where concerns and feedback can be documented can encourage honest communication for employees. Amber's persona has been built to ensure employees feel they are genuinely interacting with a confidant and can share their honest feedback.
Is Amber EU GDPR compliant?
inFeedo is committed to helping our users understand the rights and obligations under the General Data Protection Regulation (GDPR), which took effect on May 25, 2018. We have introduced tools and processes to ensure our compliance with requirements imposed by the GDPR and to help our customers comply as well. A copy of the report is available upon request at privacy@infeedo.com
Is Amber SOC2 certified?
Yes. A copy of the SOC 2 summary report is available for our existing customers upon request at privacy@infeedo.com
How long does it take to launch Amber?
From the moment you decide to hire Amber, our Customer Success team will help you with the entire launch process. It takes about 72 hours to launch Amber once all the required information is provided. Our customers usually take a maximum of 14 days to launch Amber organization-wide.
Which questions does Amber ask my employees?
There are ready-made templates for you to pick from or you can customise your own set of questions. The Customer Success team empowers you with an extensive question bank with you, and all you need to do is:
Finalise the list of questions you want Amber to ask your employees
Send us the finalised question bank for our People Science team to review
Alternatively, you can run a question of your choice, at any point in time, using 'Custom Checkin'.
How does Amber get employee data?
You can share your employee data with us in either of the two ways:
Upload employee data or integrate directly with HRMS: For this, please refer to our Integrations page.
What languages does Amber speak?
Amber can reach out to your employees in 100+ languages such as English, Malay, Bahasa, Spanish, Russian, Filipino, Thai, Vietnamese, Korean, and French, among others.
40% employees think that Amber is for real. She [Amber] genuinely becomes a way of interacting at scale.
Founder & CEO
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