with 9 years of People Science research & Agentic AI
One platform. Three modules.
Infinite flexibility.
Start with what you need today. Scale as you grow.
Continuous Listening
- Onboarding, tenure & lifecycle check-ins
- Moments-that-matter surveys
- Custom pulse surveys
- Exit, stay & post-exit check-ins
- Anonymous feedback
People-to-Meet (PTM)
- Spot disengaged & silent employees
- Prioritized 1:1 meeting recommendations
- PTM case summaries for faster action
- Early attrition risk detection
Action and Follow-through
- AI-assisted and manual action planning
- Action ownership and tracking
- Personalized re-engagement nudges
- AI-generated feedback responses
Targeting & Governance
- Cohort-based listening by demographics
- Hierarchical & restricted admin access
- Keyword alerts for sensitive issues
AI-Powered Insights
- Topical AI summaries of feedback
- At-risk & exit reason labelling using AI
- Employee journey summaries
- Lens AI for instant insight summaries
Analytics & Reporting
- Real-time listening dashboard
- Driver & theme-level analytics
- Configurable reports
- Saved views for frequent analysis
Languages & Integrations
- Reach-outs via Email, SMS, Teams, Slack, WhatsApp
- HRMS integrations via API/SFTP
- Multi-language support (30 languages)
FAQ & Ticket Automation
- Instant query resolution with agentic AI
- Personalized responses to queries
- AI-suggested follow-ups
- Smart ticket creation from conversations
- Auto ticket categorization & assignment
- SLA tracking with multi-level escalations
Workflow Automation
- Request automation (ex., Leave, payslips)
- Exit & clearance workflow automation
- Custom workflows using buttons, integrations & links
- Document collection & verification via chat
Admin Control & Operations
- Unified inbox for tickets
- Admin reply, reassignment & closure controls
- Conversation transcripts & AI summaries with category edits
- Employee context while resolving tickets
Analytics & Insights
- Bot vs agent performance dashboard
- Adoption, trends & resolution metrics
- Ticket, SLA & response-time analytics
- Custom reports with filters & exports (CSV, PDF, PNG)
Customization & Integrations
- Custom bots by demographic cohorts
- Knowledge base management
- API-based custom integrations
- Multi-channel delivery: Slack, Teams, Google Chat, WhatsApp
Security & Access Control
- Category-level access & admin controls
- Secure document sharing via tickets
- Controlled access to sensitive data
- Audit-friendly workflows with admin governance
Campaign Creation & Control
- Create customizable campaigns
- Rich campaign editor with text, media & buttons
- Add chatbot links via CTAs for instant action
- Save drafts and collaborate before sending
Multi-Channel Delivery
- Reach employees via Email, Slack, WhatsApp & MS Teams
- Deliver consistent messaging across channels
- Support rich formats: videos, carousels, and banners
Targeting & Personalization
- Cohort-specific messages
- Contextual nudges for milestones, reminders, etc.
- Personalized communication
Templates & Quick Launch
- Ready-to-use communication templates
- Silent nudges & engagement reminders
- Faster launches for recurring communication needs
Engagement Analytics
- Built-in engagement dashboard
- Real-time campaign performance visibility
- Data-backed insights to improve future communication
Listening
Surveys & PollsConfidential feedback from hiring to exit
Candidate Surveys
Interview Experience
Interview Experience
Lifecycle & Pulse
Annual Surveys
Annual Surveys
Pre & Post Exit
EVP Surveys
EVP Surveys
Anonymous AllyAnonymous feedback on sensitive issues
Proactive InterventionsEarly Warning Metrics & Alerts
Candidates at risk, Watchlists,
Trigger words, Engagement
& Topical analytics
Trigger words, Engagement
& Topical analytics
People at risk, Watchlists,
Trigger words, Engagement
& Topical analytics
Trigger words, Engagement
& Topical analytics
Sentiment,
Engagement &
Topical analytics.
Engagement &
Topical analytics.
AI Insights & ActionAI generated summaries & action plans
MultichannelGlobal chat & messaging
2 Channels (Email +
Slack/MS Teams)
Slack/MS Teams)
2 Channels (Email +
Slack/MS Teams)
Slack/MS Teams)
2 Channels (Email +
WhatsApp)
WhatsApp)
Multilingual Available in 100+ languages
English + 10 popular
languages*
languages*
English + 10 popular
languages*
languages*
English + 10 popular
languages*
languages*
Sensitive Data Shield AI guardrails for data security & accuracy
Automation
HR Service DeliveryAI Agent powered HR services
Candidate FAQ Automation, AI
Ticketing, Policy Ingestor &
Document Collection
Ticketing, Policy Ingestor &
Document Collection
Employee FAQ Automation,
Bulk Document Upload, AI
Ticketing & Data Collection.
Bulk Document Upload, AI
Ticketing & Data Collection.
Alumni FAQ Automation,
Bulk Document Upload, AI
Ticketing & Data Collection.
Bulk Document Upload, AI
Ticketing & Data Collection.
Automation Impact MetricsMeasurement of automation effectiveness
Candidate eSAT, query
analytics & resolution
performance.
analytics & resolution
performance.
Empoyee eSAT, query
analytics & resolution
performance.
analytics & resolution
performance.
Alumni eSAT, query
analytics & resolution
performance.
analytics & resolution
performance.
Communications
CampaignsTargeted messaging using media & CTA
Welcome message,
Onboarding tasks &
Learning nudges.
Onboarding tasks &
Learning nudges.
Company announcements,
investment declarations, training
videos & feedback submissions.
investment declarations, training
videos & feedback submissions.
Referral campaigns,
Glassdoor nudges &
alumni meetups.
Glassdoor nudges &
alumni meetups.
Communication Impact MetricsAnalytics & insights
People Insights & Intelligence
Lens: AI People ScientistGet GPT style instant insights
Report Studio Customize & configure any report
Custom Data FieldsCreate custom field as per your data
BI IntegrationOption to integrate data in your data layer
-
Candidate
Journey -
Employee
Journey -
Alumni
Journey
-
Candidate
Journey -
Employee
Journey -
Alumni
Journey
Listening
Surveys & PollsConfidential feedback from hiring to exit
Candidate Surveys
Interview Experience
Interview Experience
Anonymous AllyAnonymous feedback on sensitive issues
Proactive InterventionsEarly Warning Metrics & Alerts
Candidates at risk, Watchlists,
Trigger words, Engagement
& Topical analytics
Trigger words, Engagement
& Topical analytics
AI Insights & ActionAI generated summaries & action plans
MultichannelGlobal chat & messaging
2 Channels (Email +
Slack/MS Teams)
Slack/MS Teams)
Multilingual Available in 100+ languages
English + 10 popular
languages*
languages*
Sensitive Data Shield AI guardrails for data security & accuracy
Surveys & PollsConfidential feedback from hiring to exit
Candidate Surveys
Interview Experience
Interview Experience
Anonymous AllyAnonymous feedback on sensitive issues
Proactive InterventionsEarly Warning Metrics & Alerts
Candidates at risk, Watchlists,
Trigger words, Engagement
& Topical analytics
Trigger words, Engagement
& Topical analytics
AI Insights & ActionAI generated summaries & action plans
MultichannelGlobal chat & messaging
2 Channels (Email +
Slack/MS Teams)
Slack/MS Teams)
Multilingual Available in 100+ languages
English + 10 popular
languages*
languages*
Sensitive Data Shield AI guardrails for data security & accuracy
Surveys & PollsConfidential feedback from hiring to exit
Pre & Post Exit
EVP Surveys
EVP Surveys
Anonymous AllyAnonymous feedback on sensitive issues
Proactive InterventionsEarly Warning Metrics & Alerts
Sentiment,
Engagement &
Topical analytics.
Engagement &
Topical analytics.
AI Insights & ActionAI generated summaries & action plans
MultichannelGlobal chat & messaging
2 Channels (Email +
WhatsApp)
WhatsApp)
Multilingual Available in 100+ languages
English + 10 popular
languages*
languages*
Sensitive Data Shield AI guardrails for data security & accuracy
Automation
HR Service DeliveryAI Agent powered HR services
Candidate FAQ Automation, AI
Ticketing, Policy Ingestor &
Document Collection
Ticketing, Policy Ingestor &
Document Collection
Automation Impact MetricsMeasurement of automation effectiveness
Candidate eSAT, query
analytics & resolution
performance.
analytics & resolution
performance.
HR Service DeliveryAI Agent powered HR services
Candidate FAQ Automation, AI
Ticketing, Policy Ingestor &
Document Collection
Ticketing, Policy Ingestor &
Document Collection
Automation Impact MetricsMeasurement of automation effectiveness
Candidate eSAT, query
analytics & resolution
performance.
analytics & resolution
performance.
HR Service DeliveryAI Agent powered HR services
Alumni FAQ Automation,
Bulk Document Upload, AI
Ticketing & Data Collection.
Bulk Document Upload, AI
Ticketing & Data Collection.
Automation Impact MetricsMeasurement of automation effectiveness
Alumni eSAT, query
analytics & resolution
performance.
analytics & resolution
performance.
Communications
CampaignsTargeted messaging using media & CTA
Welcome message,
Onboarding tasks &
Learning nudges.
Onboarding tasks &
Learning nudges.
Communication Impact MetricsAnalytics & insights
CampaignsTargeted messaging using media & CTA
Welcome message,
Onboarding tasks &
Learning nudges.
Onboarding tasks &
Learning nudges.
Communication Impact MetricsAnalytics & insights
CampaignsTargeted messaging using media & CTA
Referral campaigns,
Glassdoor nudges &
alumni meetups.
Glassdoor nudges &
alumni meetups.
Communication Impact MetricsAnalytics & insights
People Insights & Intelligence
Lens: AI People ScientistGet GPT style instant insights
Report Studio Customize & configure any report
Custom Data FieldsCreate custom field as per your data
BI IntegrationOption to integrate data in your data layer
Lens: AI People ScientistGet GPT style instant insights
Report Studio Customize & configure any report
Custom Data FieldsCreate custom field as per your data
BI IntegrationOption to integrate data in your data layer
Lens: AI People ScientistGet GPT style instant insights
Report Studio Customize & configure any report
Custom Data FieldsCreate custom field as per your data
BI IntegrationOption to integrate data in your data layer
Consult with leading People Scientists
to design your EX Strategy
Manager Effectiveness
- Custom Manager Pulse Survey design for Teams and Managers
- Bespoke Manager intelligence report
- Global insights report for Managers
- Guidebooks for Key Manager Personas
- Manager Effectiveness Strategy Design Session
Baseline EX Consulting
- Advanced insights report (Engagement - Performance - Exit Correlation, Generational analysis, advanced analytics, etc.)
- "Journey with Insights"" strategy session with People scientists"
Dashboard, Insights & EX Decisions
- Standardized EX template
- Detailed EX Report with Benchmarking
- EX strategy planning session with People Scientists
EX Prime Masterclasses
Live masterclass sessions with People Scientists with your functional leadership and/or HRBPs on covering a range of topics such as -
- How to enable first time managers in your org.
- How to reinforce employee trust/ promote psychological safety within employees
- How to sustain response rate over time?
- PTM masterclass for HRBPsAdditional use cases incl. custom masterclass under the EX perview
Cultural Diagnostics
- Define a unique cultural framework for the organization: Customer selects cultural facets from inFeedo’s framework that are most relevant & unique to them
- Conduct an employee listening exercise: To understand employee perception of their org culture & common behavioural patterns in the organization
- Conduct a cultural artifacts diagnostic: On each of the selected cultural facets, run a people practices checklist with the customer’s project team
- Design a EX & culture report: Analyse relationships between employee experience (Amber’s tenure module) and culture perception
- Report findings on cultural assessment basis previous steps
- Conduct an action planning workshop: Discuss the target culture, assess gaps to reach there & co-create an action plan to reach the target culture
Diversity, Equity, and Inclusion
- The DEI consulting bundle focusses on delivering a data-centric approach to DEI, ensuring that our clients and their employees benefit from a more inclusive and supportive workplace. The bundle is curated using Amber data, research and expert POVs to address the pressing challenges that our customers see in the DEI space
- DEI Insights (US and India) - Amber + secondary research + Best practices from customers and DEI experts
- DEI listening: Pulse check-inCustomer reportsAction solutionsInclusion Ready-reckoner
GenZ EX consulting bundle
- It is designed to equip businesses with insights and strategies tailored to effectively engage with the dynamic GenZ demographic.
- Our bundle offers a comprehensive approach blending market research, nuanced listening for GenZ workforce, evaluation of current people practices and innovative engagement strategies/solutions crafted specifically for GenZ population.