AI-human synergy saves 64% employees at Altimetrik
64%
4/5
90%
Business challenges
- HRBP bandwidth: At 1:400 HRBP-to-employee ratio, real-time connect with employees was difficult
- Ad-hoc feedback: Feedback mechanism to understand employee experience was ad-hoc and not scalable
- HiPo blind spots: Lack of a tracking system to monitor high-potential employee experience
At a 1:400 HRBP-to-employee ratio across 16 locations, staying close to employees in real-time seemed impossible. We needed a scalable solution that could help us understand employee experience and monitor our high potentials without adding headcount.
The Amber shift: Scalable closeness through AI
Altimetrik deployed Amber to bridge the HRBP bandwidth gap, creating a system where artificial intelligence and human intelligence work together to keep the organization closer to employees.
📧 Insights in your inbox
- HRBPs gain insights on employee experience directly in their inbox
- Structured 1:1s scheduled with employees straight from the platform
- No manual tracking - system surfaces what needs attention
🎯 HiPo monitoring at scale
- High potentials now closely monitored through Amber's watchlist
- Early warning system for talent flight risk
- Predicted high-risk cases closed within a week as HRBP KRA
📣 Visibility drives participation
- Amber reiterated in every townhall and all-hands to boost participation
- 90% response rate showing employee trust in the platform
- 92% employee concerns addressed, building credibility through action
“A combination of Artificial Intelligence and Human Intelligence has helped us stay much more closer with our employees.”
Key success drivers
- One-week resolution SLA: Predicted high-risk cases closed within a week as part of HRBP's key result area
- Constant communication: Amber reiterated in every townhall and all-hands meeting to boost participation
- Inbox integration: HRBPs receive insights directly in inbox, removing friction from action
- Structured follow-up: 1:1s scheduled with employees straight from platform, ensuring no concern is missed
- HiPo watchlist: High potentials monitored closely through dedicated tracking system
- KRA accountability: High-risk case resolution embedded in HRBP performance metrics
A story that stands out
A senior architect flagged dissatisfaction with project assignments through Amber. With a 1:400 HRBP ratio, this could have easily slipped through the cracks - one voice among hundreds. But Amber surfaced the concern directly in the HRBP's inbox with context and sentiment analysis. Within three days, the HRBP had scheduled a 1:1 straight from the platform, discovered the architect was considering an external offer, and worked with leadership to redesign their role with more strategic projects. The architect stayed, later becoming a technical lead. This wasn't heroic effort - it was the system working as designed. AI identified the risk, human intelligence built the solution. At 1:400 ratio, this combination of artificial and human intelligence is what makes staying close to employees possible.
Impact
By combining AI with human intelligence, Altimetrik overcame bandwidth constraints and created scalable closeness across distributed workforce.
- 64% at-risk employees saved
- 90% employee response rate
- 92% employee concerns addressed
Hi, I'm Amber - your Chief Experience Officer. I talk to employees, reveal potential flight risks, and deliver insights on what truly matters to them.