How OYO Saved 75% At-Risk Employees & Scaled Culture Across 7 Countries with Amber

OYO, a global hospitality leader with 9,000+ employees, leveraged Amber to sustain engagement, personalize employee journeys, and scale a data-driven people strategy as their workforce tripled in just one year.

“At OYO Hotels and Homes, open communication is part of our DNA. Through Amber, we encourage every OYOpreneur to share honest feedback—helping us continuously evolve and build a strong culture as we grow globally.”
- Dinesh Ramamurthi, Chief Human Resources Officer, OYO

TOP 3 CHALLENGES

1. Rapid employee growth demanded a scalable way to stay personally connected
2. Pulse check survey response rates dropped to 25%, missing critical employee sentiment
3. No robust platform to identify actionable areas for improvement in real time
   

SOLUTIONS

1. Seamlessly onboard employees across regions as headcount surged from 3,000 to 9,000+
2. Gather actionable insights to customize training and development initiatives
3. Flag at-risk employees directly in “People to Meet,” turning proactive retention into an HR KRA

THE RESULT

1. 75% of at-risk employees identified and retained
2. 4.1 / 5 overall mood score across the organization
3. 80% employee response rate, up from just 25%
4. 200% growth in employee base managed seamlessly