How Nilkamal Strengthened Engagement & Became Proactive with Amber’s AI

Nilkamal, a leading consumer manufacturing company with 6,000+ employees, leveraged Amber to decode targeted people strategies, automate HR workflows, and build a culture of continuous feedback across their workforce.

“Amber is our one-stop solution for the entire gamut of employee communication and development from handling grievances to highlighting training needs. It’s helping us build a more connected, engaged workforce.”
- Nidhi Variya, Senior Manager - HR, Nilkamal

TOP 3 CHALLENGES

1. Rising HR workload demanding smarter tools to automate tasks
2. The pandemic-driven shift to remote work made it harder to stay connected
3. No reliable way to gauge employee experience at critical touchpoints
   

SOLUTIONS

1. Automate feedback collection, data analysis, and reporting so HR could focus on strategy
2. Create a safe space for employees to voice grievances and share new ideas
3. Move from reactive to proactive feedback collection tailored to each employee’s journey
4. Identify training needs directly from employee inputs, fueling personalized development

THE RESULT

1. 89.7% employee response rate on feedback initiatives
2. 4.4 / 5 employee mood score
3. 86 / 100 engagement score
4. Proactive insights powering L&D and policy improvements