How Express Global Achieved 4X ROI & Retained At-Risk Talent with Amber

Express Global Logistics, a leading logistics firm headquartered in Mumbai, India, partnered with Amber to reestablish employee connection and value alignment—achieving significant returns on engagement.

“Amber has helped EXG reach out to our people in ways we had not imagined. She’s strengthened the change process we’ve embarked upon and we know we’ll only grow stronger together.”
- Keyur Gandhi, Director, Express Global Logistics

TOP 3 CHALLENGES

1. Employees feeling disconnected from company values
2. No real-time feedback mechanism to capture pulse
3. Lack of personalized connect across 40 departments
   

SOLUTIONS

1. Launch 1:1 meetups between employees and directors
2. Use ‘Schedule 1:1’ to connect personally with 250 employees across functions
3. Capture sentiment-rich feedback at key milestones
4. Strengthen change management and continuous improvement initiatives

THE RESULT

1. 4X ROI on employee engagement
2. 80.3% Org Response Rate
3. 70% Org Mood Score
4. 10% of at-risk employees retained