How Crompton Saved 88% At-Risk Employees & Transformed Onboarding with Amber

Crompton, a leading electrical manufacturer based in Mumbai, India, with 450+ employees, partnered with Amber to reimagine engagement across 19 branches—and the results speak volumes.

“Amber has brought in a new chapter in driving engagement. This was one of our first and most successful digital HR initiatives—demanded by the business, not imposed.”
- Satyajit Mohanty, Chief Human Resource Officer, Crompton

TOP 3 CHALLENGES

1. A high 1:150 HRBP-to-employee ratio made individual feedback hard to track
2. Focus groups took months to uncover actionable insights
3. Surveys didn’t include new hires or capture meaningful, timely feedback
   

SOLUTIONS

1. Launch a data-driven onboarding process with daily sentiment insights
2. Monitor new hire engagement for the first 45 days
3. Identify disengagement and trigger corrective actions by tenure and manager
4. Consolidate all onboarding feedback onto one actionable platform

THE RESULT

1. 88% of at-risk employees saved
2. 4.1 Org Mood Score (out of 5)
3. 73% response rate
4. Onboarding now redefined as an HR KRA
   

BEST PRACTICES THAT WORKED

1. Made onboarding success a core HR responsibility
2. Highlighted Amber’s confidentiality promise to build employee trust
3. Used Amber insights to drive manager-level coaching on engagement gaps