The People-led Newsletter

HR on steroids: 5 Generative AI use cases for HRs 🦾 (2/2)

Written by Tahseen Kazi | Jun 13, 2023 3:56:50 AM

Welcome back to HR on Steroids. 

Last time, we covered the AI landscape broadly, and now we’re making things actionable. 

Dr. Dieter Veldsman — the Chief Scientist at AIHR — also recently shared this on his podcast: “I would dream about a day where nobody has to phone HR to find out what’s in the policy

People leaders want to unlock the potential of generative AI. 

So, we curated 7 Generative AI use cases to spice up your work and reach your goals.

Ready to shake things up? Let’s do this! 

📝JDs & other “repetitive” Documentation 

Generative AI is the perfect tool to create job descriptions, policies (leave, WFH, IT, etc), and more.

It worked really well for me, too 👇

📙 Training & Onboarding

Generative AI can create tailored onboarding plans and L&D programs. 

💬 Employee Experience

Not enough bandwidth to regularly check in with your employees? Automate lifecycle experience, measure engagement & empower managers using GenAI., 

For example, Amber uses GPT-3 to track employee sentiment in real-time and predict at-risk employees, enabling managers to:

  • collect feedback automatically 
  • summarize the feedback
  • acknowledge with personalized emails
  • create customized action plans 

Generative AI ​​empowers HR professionals to respond to employee feedback as it comes in. 

🧐 Candidate Screening

Leverage Generative AI (via tools like DeepBrain AI) to screen candidate resumes based on the JD, generate summaries, and rank candidates so you can find “The One.”

Caution: Generative AI like ChatGPT learns from available data and may unintentionally perpetuate biases.

💁 Employee Helpdesk

Imagine an employee helpdesk that never closes. Thanks to generative AI, there’s no more waiting on hold or sending endless emails — answers are just a few clicks away. 

Suman Gopalan, CHRO at Freshworks, suggests using Generative AI to answer employee questions.

💃 Bonus: Have fun!

Who says feedback has to be boring and predictable?

ChatGPT can serve up some pretty amazing content 👇

And help you with inspiration, ideas, or new thinking.

  1. Give me 10 unconventional ideas for employee engagement activities.
  2. Give me creative onboarding kit ideas for employees that are below $150.
  3. Give me 10 funny and quirky lines to put on a new year greetings note for employees. Limit word count to 10 words.  

People Leaders - it’s your time to shine!

AI can remove the mundane and streamline processes, but it can’t replace the “human” in Human Resources.

And just as Tony Stark had J.A.R.V.I.S., Generative AI can be your sidekick tailored specifically for HR. Use it right, and you can boost your own superpowers and help people find purpose and fulfillment in their work.

Because after all, that’s what the People Function is all about.