This multinational BFSI company, headquartered in Toronto, Canada, with 3,155 employees, partnered with Amber to solve for scale, improve engagement, and reduce attrition—and saw year-on-year success.
“With Amber, this global financial services giant scaled up engagement by 5% each year and responded proactively to retention challenges.”
TOP 3 CHALLENGES
- High employee-to-HRBP ratio limiting individual connect
- Manual and time-consuming feedback collection
- Lack of targeted, tenure-based communication
SOLUTIONS
- Save 50% of HRBP time by automating outreach and feedback
- Enable targeted, tenure-specific check-ins
- Capture the true pulse of over 3,000 employees across touchpoints
- Prepare early for the Great Resignation by improving retention metrics
THE RESULT
- 4.3/5 Mood Score (above BFSI benchmark)
- 30% increase in retention rate quarter-over-quarter
- 10% increase in org engagement since 2019
- +6% annual rise in response rates for engagement chats