Success Stories

How OLX Saved $235K in Backfill Costs & Boosted Retention with Amber

Written by Sourav Aggarwal | Jul 7, 2025 9:43:11 AM

OLX, a leading eCommerce company with 2,100+ employees across India, leveraged Amber to curb early attrition, elevate HR productivity, and stay connected with their widespread workforce.

“Amber has become a reliable partner and source of truth for us—especially with a workforce spread across geographies. The easy-to-use interface and customizable reports make it effortless to stay connected.”
- Payal Khanna & Anupam Singh, HR Leaders at OLX

TOP 3 CHALLENGES

  1. A surging infant attrition rate, driving up hiring and training costs
  2. An overwhelming HRBP workload (1 HRBP for every 700 employees)
  3. Ineffective engagement surveys that failed to flag resignations early

SOLUTIONS

  1. Automate 30-60-90 day check-ins with new hires to curb early exits
  2. Proactively identify unhappy employees and prevent unwanted attrition
  3. Equip HRBPs with data-driven insights to improve productivity and focus on high-impact interventions

THE RESULT

  1. 7X ROI on employee engagement initiatives
  2. ~$235,000 saved in backfill hiring costs
  3. 85% retention of at-risk employees flagged by Amber
  4. Org engagement score of 80% with mood tracked at 54.2 / 100